Frequently asked questions about Esri MapStudio

General questions

• I exported to Adobe Illustrator, but all text comes in with white labels. How do I fix this?
• I created a marker layer and exported my map. Where are my markers?
• In Adobe Illustrator, the markers have an opaque background; however, when I exported, the markers were transparent in Esri MapStudio. How do I make the markers have a transparent background?
• I noticed that when I export to Adobe Illustrator the transparency is 100 percent opaque. How do I adjust the transparency for layers/features in Adobe Illustrator?
• How do I change map projection with MapStudio?
• What is included with my subscription type?

I exported to Adobe Illustrator, but all text comes in with white labels. How do I fix this?

Esri MapStudio text uses legacy text in Adobe Illustrator. When opening the file in Adobe Illustrator, ensure you click Update. This allows Adobe Illustrator to convert the text for compatibility.

I created a marker layer and exported my map. Where are my markers?

When you create a marker layer, you need to save the marker layer for the markers to appear in the export. Even if you save the map, you need to save the marker layer.

In Adobe Illustrator, the markers have an opaque background; however, when I exported, the markers were transparent in Esri MapStudio. How do I make the markers have a transparent background?

Esri MapStudio provides the proper GIS location for places in your map. When you export to Adobe Illustrator, you can design the markers and images custom to your audience. You can replace the images in Adobe Illustrator with images that have transparent backgrounds.

You can download all Esri MapStudio markers that have a transparent background to use in conjunction with the steps below. To download the Esri MapStudio markers, see https://mapstudio.esri.com/mapstudio/markers.zip.

To make the marker layers in Adobe Illustrator transparent, you will need to do the following:

1. Export to Adobe Illustrator.
2. Open the export in Adobe Illustrator.
3. When prompted, click Update.
4. Click the Window menu.
5. Select Links.
6. Select all images and click Relink.
7. Browse to the replacement image file.
8. Click Place.

The markers are updated with transparent backgrounds.

I noticed that when I export to Adobe Illustrator the transparency is 100 percent opaque. How do I adjust the transparency for layers/features in Adobe Illustrator?

When you export to Adobe Illustrator, transparency for layers and features is 100 percent opaque, even though the transparency for the layer/feature is different in Esri MapStudio.

Follow the steps below to modify the transparency of the layer/feature in Adobe Illustrator.

1. Export to Adobe Illustrator. When you export to Adobe Illustrator, the following pop-up window appears.
2. Open the file in Adobe Illustrator.
3. Click Window, and select Layers.
4. Select the layer whose transparency you want to adjust.
5. Locate the Opacity option and adjust the transparency to the desired level.

How do I change map projection with MapStudio?

Esri MapStudio allows you to change projection by right-clicking the map and selecting Change Map Projection from the context menu.

Accept the warning message by clicking OK on the Warning window.

Selecting Change Map Projection reveals available map projections.

What is included with my subscription type?

A MapStudio Basic subscription supports single-line geocoding for the United States and Canada. A MapStudio Standard subscription supports single or batch geocoding internationally. The options you see are based on the subscription level. See the MapStudio subscription types table below.

MapStudio subscription types

Functionality	Basic (Editor)	Standard (Artist)
Geocoding	Single line only	Single or batch (Excel upload)
Map Coverage and Geocoding Content	USA and Canada	International
Export Options	Adds Export functionality for: JPEG PNG GIF PDF Encapsulated PostScript (EPS)	All Export formats with additional Export functionality for: Adobe Illustrator (AI)