Managing your profile

Your profile contains your user settings. This includes your name, descriptive information about yourself, who can see your profile, your user name, the language and region of the site, your role in your organization, the name of your organization, and the URL of your organization's home page. If you have an organizational account, your profile page also contains sections to change your password and identity question.

Modifying your profile

You can update your descriptive information, who can see your profile, and your language and region. You cannot update your user name. If you have an organizational account, you can also update your name, password, and identity question and answer.

To modify your profile, verify that you are logged in, click your name from the top of the site, and click the My Profile link. This opens your profile page. Click the Edit my profile button and update one of the settings below.

Name

Your name appears at the top of your profile page when somebody clicks your user name. Your user name appears in the details of groups and content you own. For example, in a search results page, you might see a listing for Web Map by deane and when you click deane, you see a profile for Deane Kensok.

In this example, deane is the user name and Deane Kensok is the name. You can change your name; you cannot change your user name.

Where you change your name depends on which type account you have.

• Organizational account that you or your administrator created when you joined the organization—Profile page
• Organizational account that you originally created as an Esri Global Account and registered for ArcGIS Online—Esri Global Account page
• Public account—Esri Global Account page
• Enterprise login—Profile page

Descriptive information

Adding a description of yourself helps others know more about you, your groups, and the content you've shared. Your profile can connect you with others who have similar interests and establish your authority in geographic information, map design, application development, and so on. It can also promote interest in joining your groups and using maps and applications you've shared.

Useful descriptive information includes contact information and your areas of expertise, interests, and anything else you'd like others to know about you.

If you want, you can add a thumbnail image to your description, such as a picture of yourself, a logo, or anything that represents you.

Thumbnail image tips

• Add a thumbnail image that is 150 pixels wide by 150 pixels high. If your image is a different dimension, it is resized to 150 by 150 and may appear warped.
• Use a web file format such as PNG, GIF, and JPEG.
• The maximum file size you can upload is 1 MB.

Who can see your profile

By default, members of your organization can search for your name to find content and groups owned by you and to invite you to join their groups. If you have a public account, by default, everyone (public) can view your profile. If you do not want others to search for your user name, select Private next to Who can see your profile?

Note:

If you set your profile to private, you cannot be invited to join groups because owners will not see your name in the Invite Users window.

Password

You can change your password from the profile page if you have an organizational account that you or your administrator created when you joined the organization. If you see a password section on your profile page, enter a password between 8 and 28 characters in length that contains letters, numbers, special characters, or a combination of both. Spaces are not allowed. Your password is case sensitive. Reenter the password as confirmation.

Where you change your password depends on which type of account you have:

• Organizational account that you or your administrator created when you joined the organization—Profile page
• Organizational account that you originally created as an Esri Global Account and registered for ArcGIS Online—Esri Global Account page
• Public account—Esri Global Account page
• Enterprise login—Check with your enterprise administrator

If you aren't sure which type of ArcGIS account you have, go to https://www.arcgis.com/home/troubleshoot.html, click the I want to change my password link, enter your user name, and click Submit. ArcGIS Online detects the type of account you have and directs you to the correct page to reset your password.

Identity question

ArcGIS Online uses your identity question to reset your password. Where you change your identity question and answer depends on which type of account you have.

• Organizational account that you or your administrator created when you joined the organization—Profile page
• Organizational account that you originally created as an Esri Global Account and registered for ArcGIS Online—Esri Global Account page
• Public account—Esri Global Account page
• Enterprise Login—Doesn't apply (ArcGIS Online doesn't reset enterprise login passwords.)

Language and region

If you are a member of an organization, your administrator may have set the language and region for the organization. You can change the language you see by updating your profile. You cannot change the region. If you have a public account, you can set your language and region through your profile. For more information, see Setting language and region.