Mobile workflows

Carry maps to the field

Today organizations are using Mobile GIS to modernize and streamline their field workflows. Utility workers that have relied on using paper map books to visualize a water or gas network are now using tablets and notebooks loaded with digital maps to leverage GPS to position their location on the map. Using digital maps in the field, organizations can reduce their dependency on paper products and provide more relevant, up-to-date information to field workers in a timelier manner.

Those same organizations are leveraging mobile devices to replace existing paper-based surveys (regulatory compliance, work order requests, census surveys) and asset collection surveys (inventory, facilities, hazard violations). Using mobile devices to collect and update spatial information improves the efficiency and accuracy of your field workforce.

Use maps when in the office and on the go

Knowledge workers, operations managers, and decision makers are leveraging mobile devices when in the office and on the go. ArcGIS on an iPad or Android tablet can be used to keep track of key performance indicators, provide situational awareness, and present/communicate status and objectives to others within the organization; they can be used as a redlining tool for managing and communicating change. Providing real-time awareness of your organization's day-to-day activities using maps leads to making better decisions.

Engage with your community using maps

Local governments, state agencies, and private organizations are using maps and mobile devices to engage with their community. Public works are supplementing their 311 systems with mobile applications that citizens can use to capture infrastructure hazards (pothole locations, graffiti, broken or damaged signs and streetlights) and submit them to the city to be fixed. Telecommunication companies are providing coverage maps and apps that engage with potential customers regarding availability and future plans. With maps on mobile devices, organizations and the customers they serve can share information.

Mobile GIS is for everyone

ArcGIS is available across smartphone and tablet platforms and can be used on rugged devices (both handheld and embedded systems) where field conditions require devices that can withstand exposure to water, can absorb shock, and are drop tolerant.

Mobile GIS applications typically share a few common characteristics:

• Lightweight—Mobile devices demand a small footprint and deployment model that happens over wireless networks or SD cards.
• Occasionally connected use—Connection to the Internet is not a guarantee. Mobile apps often require that users download maps to their device for offline use in the field. They can then re-establish a connection when back to the office and synchronize their updates.
• Configurable—Mobile apps are driven by workflows. These workflows are often driven based upon the content used by the application and maps can encapsulate information, tools, and user experience.
• Embedded—Many mobile apps are designed to embed GIS into existing devices that are mounted inside of a vehicle.
• Location aware—Devices are location aware and mobile applications leverage location services to drive their field workflows.