ArcReader 10.2.x system requirements

Visit Esri Support for information on earlier versions.

Supported platforms

Operating Systems

Minimum Version

Maximum Version

Windows 8.1 Basic, Pro, and Enterprise (32 bit and 64 bit [EM64T])*

Update: April 2014**

Windows 8 Basic, Pro, and Enterprise (32 bit and 64 bit [EM64T])

Windows 7 Ultimate, Enterprise, Professional, Home Premium (32 bit and 64 bit [EM64T])

SP1

Windows Vista Ultimate, Enterprise, Business, Home Premium (32 bit and 64 bit [EM64T])

SP2

SP2

Windows XP Professional Edition, Home Edition (32 bit)

SP3

SP3

Windows XP Professional Edition, Home Edition (64 bit [EM64T])

SP2

SP2

Windows Server 2012 R2 Standard, and Datacenter (64 bit [EM64T])

Update: April 2014**

Windows Server 2012 Standard, and Datacenter (64 bit [EM64T])

Windows Server 2008 R2 Standard, Enterprise, and Datacenter (64 bit [EM64T])

SP1

Windows Server 2008 Standard, Enterprise, and Datacenter (32 bit and 64 bit [EM64T])

SP2

SP2

Windows Server 2003 Standard, Enterprise, and Datacenter (32 bit and 64 bit [EM64T])

SP2

SP2

Windows Server 2003 Terminal Services

SP2

SP2

NoteNote:

Microsoft Windows Server 2003, 2003 R2, Vista, and XP are no longer supported starting at ArcGIS 10.2.2.

See the Operating system requirements and limitations section for additional requirements and information.

*Windows 8.1 and Windows Server 2012 R2 support for begins at ArcGIS 10.2.1.

**Windows 8.1 and Windows Server 2012 R2 Update: April 2014 support begins at ArcGIS 10.2.2.

Virtualized Environments

Citrix XenApp*

Version

Hosted OS

Minimum OS Version

6.5

Windows Server 2008 R2

SP1

7.5

Windows Server 2012 R2

Update: April 2014

7.6

Windows Server 2008 R2

SP1

7.6

Windows Server 2012 R2

Update: April 2014

*For ArcGIS Globe and ArcScene, a shareable GPU such as an NVIDIA GRID card is recommended.

Virtual Desktop Infrastructure (VDI)

Citrix XenDesktop 7.5
Citrix XenDesktop 7.6
Windows Server 2012 R2 Hyper-V
VMWare vSphere 6.0 HorizonView

Hardware requirements

CPU Speed

2.2 GHz minimum ; Hyper-threading (HHT) or Multi-core recommended

Processor

Intel Pentium 4, Intel Core Duo, or Xeon Processors; SSE2 minimum

Run this Microsoft utility from your Windows command prompt to check your processor.

See Dual or dual-core support policy.

Memory/RAM

2 GB minimum

Display Properties

24-bit color depth

Screen Resolution

1024 x 768 recommended minimum at normal size (96 dpi)

Swap Space

Determined by the operating system; 500 MB minimum.

Disk Space

970 MB

ArcReader will create cache files when used; additional disk space may be required.

Video/Graphics Adapter

Check your computer's ability to run ArcGIS

64 MB RAM minimum, 256 MB RAM recommended. NVIDIA, ATI, and Intel chipsets supported.

24-bit capable graphics accelerator

OpenGL version 2.0 runtime minimum is required, and Shader Model 3.0 or higher is recommended.

Be sure to use the latest available driver.

Software requirements

Microsoft .NET Framework Requirement

Microsoft .NET Framework 3.5 Service Pack 1 must be installed prior to installing ArcReader.

Browser Requirement

Microsoft Internet Explorer, minimum 7 or 8, must be installed prior to installing ArcReader. Internet Explorer 9, 10, and 11 are also supported.

Printer Support

ArcGIS supports printing to any Microsoft certified Windows printer using the native driver in ArcGIS. Note that some printer drivers do not support complex maps, and the ArcPress printer driver or additional hardware may be needed for these complex maps.

Esri recommends the following configuration when printing large maps with the ArcPress printer drivers:

  • If large complex maps do not print, reboot the computer to ensure the pagefile system is cleared. If the pagefile system is not a dedicated drive or partition, make sure that drive does not need to be defragmented.
  • Disk Space: at least 10 GB of free space is required on the drive where %TEMP% is located, as potentially large temporary files will be written there while ArcPress is processing a map for printing.

For more information on supported printers, refer to the following Knowledge Base FAQ: What printers are supported by ArcGIS for Desktop?

Operating system requirements and limitations

All platforms

Windows

6/24/2016