ArcGIS License Manager quick start guide

Getting started

Upgrading to ArcGIS 10.2.2

The copy protection mechanism for ArcGIS 10.2.2 for Desktop and ArcGIS 10.2.2 Engine Concurrent Use has been updated. This update requires that ArcGIS 10.2.2 License Manager be installed to support these products.

The ArcGIS 10.2.2 License Manager setup package is designed to detect and upgrade an existing installation of the ArcGIS 10.1 (including Service Pack 1 [SP1]), 10.2 or 10.2.1 License Manager. Existing authorized licenses and configuration information (including Service.txt and ARCGIS.opt files if applicable) are retained in the upgrade. For more information on installation upgrades, new installations, or installations over versions earlier than 10.1, see the ArcGIS License Manager reference guide.

Existing ArcGIS 10.1 – 10.2 authorization numbers for the ArcGIS License Manager will work with the ArcGIS 10.2.2 License Manager.

If ArcGIS 10.2.2 License Manager will be installed on a different machine than where the ArcGIS 10.1, 10.2 or 10.2.1 License Manager is currently installed, and you wish to use the existing ArcGIS 10.1, 10.2 or 10.2.1 License Manager authorization for the ArcGIS 10.2.2 License Manager, the ArcGIS 10.1, 10.2 or 10.2.1 License Manager must first be deauthorized before authorizing the ArcGIS 10.2.2 License Manager installation.

Obtaining software authorization numbers

If needed, your account's primary maintenance contact can obtain authorization numbers from the Customer Care website; click Authorization & Provisioning, and click a product name to obtain its authorization number. The license version on authorizations eligible for use with ArcGIS 10.2.2 will display as 10.1 – 10.2 on the Authorizations & Provisioning portal. For those outside the United States, contact your local distributor for information about your authorization numbers.

More information about ArcGIS

The License Manager reference guide is installed with ArcGIS 10.2.2 License Manager. This can be accessed from Start > Programs > ArcGIS > License Manager > License Manager Reference Guide or from the ArcGIS Help on the ArcGIS Resources website.

For the most current information, visit the ArcGIS Resources website. Use this site as your portal for finding out what's new at the ArcGIS 10.2.2 release and accessing resources such as help, forums, blogs, downloads, samples and knowledge base articles.

Getting support

For all of your Esri software support needs, visit support.esri.com.

9/14/2015