Joining an organization

Members join an organization by accepting an email invitation from that organization's administrator and establishing an organizational account or signing in with their enterprise login (if the organization is set up with Enterprise Logins). As a member, you see a customized view of the site, for example, a gallery of your organization's featured content, and have access to the content and groups shared with the organization. In addition, some members may have privileges to publish hosted services, and others may have administrative controls. For more information, see Roles in an organization.

The administrator will have either preestablished an ArcGIS account for you to use, elected to allow you to associate an ArcGIS account to use with the organization (for example, by registering an existing account), or invited you to join with your enterprise login. If the administrator later removes your account from the organization, your maps, data, and groups stay with the organization and can be reassigned to other members. If you joined with an ArcGIS account, your account is removed from the system and you can no longer access it, even if it was one you had established before joining the organization.

Joining with a preestablished ArcGIS login

After the administrator of the organization has invited you to join, you receive an email from ArcGIS Notifications with the subject "An Invitation to join <your> Organization on ArcGIS Online" where <your> contains the name of your organization. Your preestablished user name is included in the email. Once you receive the email invitation, follow the steps below to join the organization:

Steps:

1. Open the email and take note of your user name. Your user name is case sensitive.
2. Click the link below the text Please click this link to finish setting up your account and establish your password.
3. Enter a password between 8 and 28 characters in length and contains letters, numbers, special characters, or a combination of both. Spaces are not allowed. Your password is case sensitive. Reenter the password as confirmation.
4. Select an identity question and enter an answer.
5. Click the Review & Accept Terms of Use button. Read the terms of use and click the I Agree button to agree to the terms.
6. Click the Sign In button and click OK to agree to the conditions of joining an organization. By joining an organization, any items in your account become part of the organization's content and can be modified or deleted by the administrator. If you leave the organization, your account, including your content and groups, is deleted from ArcGIS Online, and your items are no longer available to you or your organization.

You are now a member of the organization and see your profile page. Your profile contains your user settings, such as descriptive information about yourself, whether or not your profile is viewable by others, and a link to edit your account. For more information, see Managing your profile.

Joining with an existing or new ArcGIS login

After the administrator of the organization has invited you to join, you receive an email from ArcGIS Notifications with the subject "An Invitation to join <your> Organization on ArcGIS Online" where <your> contains the name of your organization. The email indicates you can join with an existing or new ArcGIS login.

Note:

If you are joining a trial subscription, you cannot register an existing Esri Global Account to use as your login. You need to create a new account.

Once you receive the email invitation, follow the steps below to join the organization:

Steps:

1. Open the email and click the link below the text Please click this link to join.
2. If you already have an Esri Global Account registered with ArcGIS Online that you want to use as your organizational account, enter your user name and password, and click Sign in. This option is not available if you are joining a trial subscription; you need to create a new account.
3. If you have an Esri Global Account but haven't registered it with ArcGIS Online and want to use it as your organizational account, first register the account on https://www.arcgis.com/home/signup.html, then return to the sign-in page. Enter your user name and password, and click Sign in. This option is not available if you are joining a trial subscription; you need to create a new account.
4. If you want to create a new organizational account to use as your login, click the Create a New Account button.
   1. Enter a user name that is between 6 and 24 characters in length and contains letters, numbers, or a combination of both. You can also use the following special characters: . (dot), _ (underscore), and @ (at sign). Other special characters and spaces are not allowed. Your user name is case sensitive.
   2. Enter a password that is between 8 and 28 characters in length and contains letters, numbers, special characters, or a combination. Spaces are not allowed. Your password is case sensitive. Reenter the password as confirmation.
   3. Enter your first name, last name, email address, and email address again as confirmation.
   4. Select an identity question and enter an answer.
   5. Click the Review & Accept Terms of Use button. Read the terms of use and click the I Agree button to agree to the terms.
   6. Click the Sign In button and click OK to agree to the conditions of joining an organization.

You are now a member of the organization and see your profile page. Your profile contains your user settings, such as descriptive information about yourself and whether or not your profile is viewable by others. For more information, see Managing your profile.

Joining with your enterprise login

After the administrator of the organization has invited you to join, you receive an email from ArcGIS Notifications with the subject "An Invitation to join <your> Organization on ArcGIS Online" where <your> contains the name of your organization. The email indicates that you are to join with your enterprise login.

Once you receive the email invitation, follow the steps below:

Steps:

1. Open the email and click the link below the text Please click this link to join.
2. Enter your enterprise user name and password and click Sign In.
3. Read the ArcGIS Online terms of use and click the I Agree button to agree to the terms.

You are now a member of the organization and see your profile page. Your profile contains your user settings, such as descriptive information about yourself and whether or not your profile is viewable by others. For more information, see Managing your profile.