Questions, Feedback, and Information

Esri offers a variety of options to provide feedback or obtain further information. You can seek help via the Business Analyst Server Resource Center, personalized assistance via Esri Support staff, or via the phone. We encourage you to use the User Forums that are especially set up to encourage our users to seek and provide help to the ArcGIS community.

Questions and Feedback

For help using Esri software

• Participate in the Business Analyst Server Forum.
• Visit the Esri Support Center.
• Report a bug to the Esri Support Center.
• Contact Technical Support.
• In the United States, contact the Esri Support Center:

  Phone: [phone]

  Fax: [phone]

  Hours: 5:00 a.m. to 5:00 p.m. (Pacific time), Monday–Friday

If you are outside the United States, please contact your Authorized International distributor.

Resource Center—Business Analyst Server

Business Analyst Resource Center

Esri Business Analyst Server Knowledge Base

The Business Analyst Knowledge Base contains

• Frequently asked questions
• How-to instructions
• Troubleshooting tips
• Error messages
• Web Help

You can search the knowledge base using keywords or browse through folders that contain information on different topics.

Using Business Analyst Server Help

You can use Business Analyst Server help if you need more information about a specific topic or procedure. The help is installed when you install the Esri Business Analyst Server for the Microsoft .NET Framework component. A shortcut will be created in the Start Menu.

Visit the Esri Home Page

Visit the Esri home page at www.esri.com for up-to-date information on Esri software and services. It is an invaluable resource in helping you expand your understanding of geographic information system (GIS) technology and Internet mapping.

Esri Education Solutions

Esri provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, Web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to http://training.esri.com/gateway/index.cfm.