Water, wastwater and stormwater utilities utilize ArcGIS to support two distinct types of planning – short term planning and long term planning.
Short term planning includes optimization of daily tasks such as proactive and reactive work orders, scheduled maintenance, service turn on turn offs and meter reads. For example, ArcGIS can be used to generate routes for your field crews to ensure they accomplish their tasks while minimizing cost and time. You can also identify locations where additional, proactive maintenance activities may be necessary using information about recent customer complaints, leaks, maintenance records, and asset conditions.
For water utilities, long term planning is typically done through a Capital Improvement Plan (CIP). Capital improvement planning is not a static plan. It is a continuous process, and ArcGIS helps you to analyze your knowledge of your asset conditions, how they are aging, criticality factors, performance and cost on-demand.
ArcGIS for Water Utilities includes the Infrastructure Capital Improvement Planning Template, which provides a flexible set of geoprocessing models to serve as a guide for how to analyze your infrastructure data and incorporate your organization’s CIP and asset management decision making factors as well as a costing toolset for interactive estimation of the cost of new infrastructure or the replacement or repair of existing infrastructure.