NOTE:  The Authorization model for ArcGIS 10 has changed.  Please see the detailed instructions below.

 

Table of Contents

  1. Authorization Instructions for ArcGIS Engine Runtime Concurrent Use
  2. Authorization Instructions for ArcGIS Engine Runtime and ArcGIS Engine Developer Kit Single Use
  3. Troubleshooting

 

1.  Authorization Instructions for ArcGIS Engine Runtime Concurrent Use

This is the Quick Start Guide to authorize ArcGIS Engine Runtime Concurrent Use.

Introduction

 The copy protection mechanisms for ArcGIS Engine Runtime at version 10 have changed considerably.

  • License borrowing is now available with this version of the ArcGIS Software.

  

Defining the license manager

1. After the installation, open the ArcGIS Administrator wizard.

  • Windows: Click Start > Programs > ArcGIS > ArcGIS Administrator.
  • Solaris/Linux: Open it from the following product installation location:

      <install path>/arcgis/engine10.0> ./authorizeSoftware

2. Select ArcGIS Engine Runtime Concurrent Use in the ArcGIS Administrator wizard and specify the name of your license manager.

3. Once you have set your license manager, click OK to close the ArcGIS Administrator wizard. Your software is now ready for use.

Borrowing and returning licenses

Borrowing licenses

If you need to work while away from your network, you can borrow the core product and any necessary extensions currently available on your license manager. The default borrow time-out is 30 days. Contact your license administrator to modify this time-out date.

  1. After installing the software and defining the license manager, open the ArcGIS Administrator.

     

    • Windows: Click Start > Programs > ArcGIS > ArcGIS Administrator.
    • Solaris/Linux: Open it from the following product installation location:

        <install path>/arcgis/engine10.0> ./authorizeSoftware

  2. Select the Engine Runtime product folder from the table of contents.
  3. Select the Borrow/Return folder, check the boxes next to the features you want to borrow, then click Apply.
  4. Once the features have been borrowed, click OK to close the ArcGIS Administrator.

Returning licenses

  1. To return licenses to the license manager before the time-out, reconnect to your network and open the ArcGIS Administrator by clicking Start > Programs > ArcGIS > ArcGIS Administrator.
  2. Select the Borrow/Return folder.
  3. Uncheck the boxes next to the features you have borrowed and click Apply.
  4. Click OK to close the ArcGIS Administrator.

If you have not returned your licenses before they expire, they will automatically be disabled on your machine after the expiration date and be returned to the license manager.

2.  Authorization Instructions for ArcGIS Engine Runtime and ArcGIS Engine Developer Kit Single-Use

This is the Quick Start Guide to authorize ArcGIS Engine Runtime and ArcGIS Engine Developer Kit Single-Use.

Introduction

The copy protection mechanisms for ArcGIS Engine Runtime and ArcGIS Engine Developer Kit at 10 have been updated.

NOTES

  • Recommended: An Internet connection to complete the authorization steps below.
  • Recommended:  If you have ArcGIS 10 Beta 2 licenses on your machine, deauthorize them first before uninstalling your Beta 2 software and installing and authorizing your Pre-release software.  Deauthorization requires an Internet connection.
  • Based on your machine configuration and network traffic, the initial authorization process might take between 30 seconds and 2 minutes.
  • If you do not have an Internet connection for the machine you intend to install the software on, you can authorize the software via e-mail or Web site. 

1.  Install your ArcGIS Engine Runtime or ArcGIS Engine Developer Kit software.

2.  After the installation, select the required Single Use product in the ArcGIS Administrator Wizard.

     For ArcGIS Engine:

  • ArcGIS Engine Runtime Users: the Wizard needs to be launched from Start > Programs > ArcGIS  > ArcGIS Administrator.
  • Select the ArcGIS Engine Runtime (Single Use) option if you only need to run Engine applications.
  • Select the ArcGIS Engine Runtime and ArcGIS Engine Developer Kit (Single Use) option if you need to develop and run ArcGIS Engine applications.
  • UNIX/Linux Users: the ArcGIS Administrator for ArcGIS Engine Runtime and ArcGIS Engine Developer Kit can be launched from the product install location: [install path]/arcgis/engine10.0 ./authorizeSoftware.

3.  Select the required Single Use product.

4.  Click Authorize Now.

5.  Select the default option I have installed my software and need to authorize it and click Next.

6.  Select Authorize with Esri now using the Internet and click Next.  If you do not have an Internet connection, select the option Authorize at Esri's website or by e-mail to receive your authorization file.

7.  Enter your personal information and click Next.

8.  Enter your core product authorization number (ESUxxxxxxxxx) and click Next. This information is provided to you by Esri Customer Service by e-mail.

9.  Enter the authorization numbers for extensions if applicable. Use Other Extensions for extensions not listed on the main panel and click Next.

     Note: If you have selected the e-mail option, save the text file generated and e-mail it to: authorize@esri.com.

11.  Click Finish after the authorization process is complete.

12.  Click OK to close the ArcGIS Administrator. Your software is now ready for use.

3.  Troubleshooting

Having trouble authorizing ArcGIS 10?

You must use the ArcGIS 10 authorization numbers received from Esri Customer Service via e-mail as these are the only numbers that will authorize your ArcGIS 10 software. The authorization codes are sent to the primary maintenance contact in your organization. The authorization numbers from previous versions will not work.
 
If you did not receive an automated e-mail from Esri Customer Service with your licensing codes, please contact service@esri.com with your Name, Company, Customer Number and Global Account ID, and they can help get them generated for you.
 
You must also use the correct authorization numbers for the product you are authorizing:
 

  • Single-Use products use ESU numbers. An ESU number will be formatted similar to ESU123456789 and will always contain the prefix ‘ESU’.
  • Concurrent-Use products (ArcInfo (CU), ArcEditor (CU), ArcView (CU), ArcGIS Engine Runtime (CU), and ArcInfo Workstation) use EFL numbers. An EFL number will be formatted similar to EFL123456789 and will always contain the prefix ‘EFL’. When authorizing Concurrent-Use licenses on a license manager, you may enter a count that is equal to, or greater than, 1 and does not exceed the number of licenses you are entitled to.   For example, if you have authorized 20 copies on your first attempt, and your maximum entitlement is for 100 copies, you cannot authorize more than 80 licenses on the second attempt.
  • Server-related products must be authorized with ECP numbers.

  • United States users: if you are experiencing trouble authorizing the software through Esri Customer Service, contact Esri Support.
  • International users: contact your authorized international distributor. Find an Esri distributor that serves you.

 

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